Anti-Spam Policy

1. Our Commitment

Quick Tax & Accounting Solutions Inc. is committed to compliance with Canada's Anti-Spam Legislation (CASL) and other applicable anti-spam laws. We respect your privacy and will only send you electronic communications with your consent or as permitted by law.

2. What is CASL?

Canada's Anti-Spam Legislation (CASL) is a federal law that regulates the sending of commercial electronic messages (CEMs). It requires businesses to obtain consent before sending commercial emails, text messages, and other electronic communications.

3. Types of Electronic Communications

3.1 Commercial Electronic Messages (CEMs)

These require express consent and include:

• Marketing emails and newsletters
• Promotional offers and discounts
• Service announcements and updates
• Event invitations and reminders
• Product or service recommendations

3.2 Non-Commercial Messages

These do not require consent and include:

• Transactional messages (invoices, receipts, confirmations)
• Service-related communications
• Legal notices and policy updates
• Responses to inquiries or complaints
• Messages required by law or regulation

4. Consent Requirements

4.1 Express Consent

We obtain express consent before sending commercial electronic messages. This consent is:

• Clearly requested and not pre-checked
• Specific to the type of communication
• Documented with date, time, and method of consent
• Can be withdrawn at any time

4.2 Implied Consent

We may rely on implied consent in limited circumstances, such as:

• Existing business relationships (up to 2 years after last transaction)
• Inquiries about our services (up to 6 months)
• Disclosure of email address without indication of non-consent

5. Required Information in CEMs

All commercial electronic messages we send include:

• Clear identification of Quick Tax & Accounting Solutions Inc. as the sender
• Our contact information (address, phone, email)
• An unsubscribe mechanism that is clearly visible and functional
• Honest and accurate subject lines and content

6. Unsubscribe Process

6.1 How to Unsubscribe

You can unsubscribe from our communications by:

• Clicking the unsubscribe link in any email
• Replying to any email with "UNSUBSCRIBE" in the subject line
• Contacting us directly at the information provided below
• Using our online unsubscribe form

6.2 Unsubscribe Processing

We process unsubscribe requests within 10 business days. Once processed, you will no longer receive commercial electronic messages from us, though you may still receive transactional messages related to your account or services.

7. Data Protection and Privacy

We protect your personal information in accordance with our Privacy Policy and applicable privacy laws. We do not sell, rent, or share your email address with third parties for marketing purposes without your consent.

8. Third-Party Communications

We may work with trusted third-party service providers who help us deliver our communications. These providers are required to comply with CASL and our privacy standards. We do not authorize third parties to send commercial messages on our behalf without proper consent.

9. Compliance Monitoring

We regularly monitor our electronic communications to ensure compliance with CASL and other applicable laws. This includes:

• Regular audits of our email lists and consent records
• Training staff on anti-spam requirements
• Implementing technical safeguards
• Responding promptly to complaints

10. Reporting Spam

If you receive unsolicited commercial messages that appear to be from us, please report them immediately. We investigate all reports and take appropriate action to prevent future violations.

11. Penalties and Enforcement

Violations of CASL can result in significant penalties, including fines up to $10 million for organizations. We take our compliance obligations seriously and have implemented comprehensive measures to prevent violations.

12. Updates to This Policy

We may update this Anti-Spam Policy from time to time to reflect changes in the law or our practices. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

13. Contact Information