Privacy Policy

1. Introduction

Quick Tax & Accounting Solutions Inc. ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name, email address, phone number, and mailing address
• Date of birth and Social Insurance Number (SIN)
• Financial information for tax preparation services
• Employment and income information
• Bank account details for payment processing
• Government identification documents

2.2 Technical Information

• IP address and browser information
• Cookies and similar tracking technologies
• Website usage data and analytics
• Device information and operating system

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing tax preparation and accounting services
• Processing payments and managing accounts
• Communicating with you about our services
• Complying with legal and regulatory requirements
• Improving our website and services
• Marketing and promotional activities (with your consent)

4. Legal Basis for Processing

Under Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), we process your personal information based on:

• Consent: When you provide explicit consent for specific purposes
• Contract: To fulfill our contractual obligations to you
• Legal Obligation: To comply with tax and accounting regulations
• Legitimate Interest: To provide and improve our services

5. Information Sharing and Disclosure

We may share your information with:

• Canada Revenue Agency (CRA) for tax filing purposes
• Financial institutions for payment processing
• Professional service providers (with confidentiality agreements)
• Legal authorities when required by law
• Third-party service providers (with appropriate safeguards)

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Tax records are typically retained for 7 years as required by Canadian tax law.

8. Your Rights

Under Canadian privacy laws, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Withdraw consent (where applicable)
• Request deletion of your information
• File a complaint with the Privacy Commissioner of Canada

9. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

10. International Transfers

Your personal information may be transferred to and processed in countries other than Canada. When this occurs, we ensure appropriate safeguards are in place to protect your information in accordance with Canadian privacy laws.

11. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

13. Contact Information